Southwest In 2010: Culture, Values And Operating P

CASE20 SouthWest in 2010: Culture, Values and Operating Practices 1. The first overthrow that comes to mind when analyzing SouthWest Airlines is the sheer volume of passengers that theyre keep down to move. Exhibit 1 (C-277), Total Number of Domestic and international Passengers Travelling on Selected U.S. Airlines from 2000-2009, paints a vivid picture as it shows how SouthWest just b humbles their competitors a mood in that category. perchance the intimately impressive characteristic of south-west is the consistency of its success, course of choose after(prenominal) year. In response to the 9/11 the other study airlines cut their flights by 20 percent and laid dismal 16 percent of their workforces.  Southwest had its own unique climbing up for responding to this crisis.  Southwest demonstrated caring by avoiding layoffs altogether, and by couching its ending in terms of taking care of our people.  Southwest power saw these difficult times a s an probability to increase its aim and expand the availability of its product to the loyal public. This was based on Southwests long standing policy of maintaining low debt levels and relatively exalted levels of cash on hand. Lastly, I was truly impressed with the way SouthWest treats its employees.

Beginning with the meticulous hiring serve to make genuine the best people are hired, and done the span of their careers, where invariable efforts were made to sustentation their training street smart and keep them happy, creating a competitive advantage which other companies did not have. The de dication the accompany has, from top to bot! tom is admirable and should be used as an example for any business. 2. SouthWest has been precise impressive in its use of the low-cost/no-frills dodging to attract customers and keep costs down in the U.S. national market. The use of features such as the rewards system, and a booster dose pass speckle avoiding the Surcharges, Baggage Charges, Rewards Processing Fees, Ticket purchasing Fees that many of its competitors have...If you indispensability to get a full essay, aim it on our website: OrderCustomPaper.com

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